annoyedCome June, I call them. They are working it. It takes 4-6 months to process past year tax forms. Okay fine. I call back in August. Not quite done. Call back after Labor Day. Okay fine. I call back after Labor Day. Not done yet, give us a little more time.
I call back today. They are done. They discarded my amended return because I didn't follow the procedures. If I paid the balance due, I wasn't supposed to amend the return because paying meant I agreed with it. If I wanted to amend, I was supposed to send a separate letter protesting their claims and then amend.
The problem, or course, was that I had 14 days to pay or protest. I didn't have any information to use to protest at the time(because H&R hadn't gotten to it yet). So, I paid. When the received the amended return and processed it for 6 months, they decided I didn't really mean to send it in or call all those times, so they dumped it in the trash.
Back to square one. I have to send another amended return in(just the same as the one I sent which they threw away). WTF? They had the return. It has my name, address, phone number. They could have called/written if they had questions. The return was obviously not in their favor and they felt it didn't follow procedures, so in the trash.
